How Can We Help You?

Our team is ready to assist you with any questions about our courses, services, or your account.

Contact Support

We are committed to providing you with the best support experience. Choose the method that works best for you.

WhatsApp Support (Fastest)

Message us on +91 94605 64526. Available 24/7 with response time usually under 1 hour during business hours.

Email Support

Write to us at hello@dorcyai.com. We respond within 2-4 business hours for general inquiries and within 24 hours for technical issues.

Phone Support

Call us at +91 94605 64526. Available Monday to Saturday, 9:00 AM to 7:00 PM IST.

Frequently Asked Questions

Q1

How do I enroll in a course?

Contact us through WhatsApp, email, or the contact form on our website. We will guide you through the enrollment process, share course details, schedule, and payment options.

Q2

Are courses available online?

Yes! All our courses are available in both online (live sessions via Zoom/Google Meet) and on-site formats. Corporate training can also be arranged at your office location.

Q3

Do I get a certificate after completing a course?

Yes, every student receives a digital certificate of completion from Dorcy AI Solutions Pvt Ltd upon successfully finishing the course.

Q4

What is your refund policy?

We offer refunds within 7 days of enrollment if no more than 20% of the course has been accessed. See our Return Policy for full details.

Q5

Can I get a custom AI solution for my business?

Absolutely! We offer end-to-end AI consulting and automation services. Book a free consultation through our contact page and we will design a solution tailored to your needs.

Q6

What languages do you support?

Our courses and support are available in both Hindi and English. Corporate workshops can be customized for language preference.

Q7

How do I report a technical issue?

Send a WhatsApp message or email with a screenshot/description of the issue. Our technical team will respond within 24 hours.